@extends('layouts.app')

@section('title', 'SEU CRM - ' . __('app.interactions'))

@section('content')
<div class="my-4 page-header-breadcrumb d-flex align-items-center justify-content-between flex-wrap gap-2">
    <div>
        <h1 class="page-title fw-medium fs-18 mb-2">{{ __('app.view') }} {{ __('app.interactions') }}</h1>
        <ol class="breadcrumb mb-0">
            <li class="breadcrumb-item"><a href="{{ route('dashboard') }}">{{ __('app.dashboard') }}</a></li>
            <li class="breadcrumb-item"><a href="{{ route('interactions.index') }}">{{ __('app.interactions') }}</a></li>
            <li class="breadcrumb-item active" aria-current="page">{{ __('app.view') }}</li>
        </ol>
    </div>
    <div class="btn-list">
        <a href="{{ route('interactions.edit', $interaction) }}" class="btn btn-primary-light btn-wave me-2">
            <i class="ri-edit-line align-middle"></i> {{ __('app.edit') }}
        </a>
        <a href="{{ route('interactions.index') }}" class="btn btn-secondary-light btn-wave me-0">
            <i class="ri-arrow-left-line align-middle"></i> {{ __('app.interactions') }}
        </a>
    </div>
</div>

<div class="row">
    <div class="col-xxl-8">
        <div class="card custom-card">
            <div class="card-header justify-content-between">
                <div class="card-title">{{ __('app.interactions') }} {{ __('app.task_details') }}</div>
            </div>
            <div class="card-body">
                <div class="d-flex align-items-center mb-4 gap-2 flex-wrap">
                    <span class="avatar avatar-lg me-1 bg-primary-transparent">
                        <i class="ri-chat-1-line fs-24 lh-1"></i>
                    </span>
                    <div>
                        <h6 class="fw-medium mb-2">{{ $interaction->subject ?? __('app.no_subject') }}</h6>
                        <span class="badge bg-{{ $interaction->channel === 'call' ? 'info' : ($interaction->channel === 'email' ? 'primary' : 'success') }}-transparent">
                            {{ ucfirst($interaction->channel) }}
                        </span>
                        <span class="badge bg-{{ $interaction->direction === 'inbound' ? 'success' : 'warning' }}-transparent ms-2">
                            {{ __('app.' . $interaction->direction) }}
                        </span>
                    </div>
                </div>
                
                <div class="fs-15 fw-medium mb-2">{{ __('app.message_content') }} :</div>
                <p class="text-muted">{{ $interaction->body }}</p>
                
                @if($interaction->outcome)
                <div class="fs-15 fw-medium mb-2">{{ __('app.outcome') }} :</div>
                <p class="text-muted">{{ $interaction->outcome }}</p>
                @endif
                
                <div class="fs-15 fw-medium mb-2">{{ __('app.customer') }} :</div>
                <div class="p-2 border rounded d-flex align-items-center mb-3" style="width: fit-content;">
                    <span class="avatar avatar-sm avatar-rounded me-2 bg-primary-transparent">
                        {{ substr($interaction->customer->name, 0, 1) }}
                    </span>
                    <div class="d-flex flex-column lh-1">
                        <span class="mb-1">{{ $interaction->customer->name }}</span>
                        <span class="fs-11 text-muted">{{ $interaction->customer->email }}</span>
                    </div>
                </div>
            </div>
        </div>
    </div>
    
    <div class="col-xxl-4">
        <div class="card custom-card">
            <div class="card-header justify-content-between">
                <div class="card-title">{{ __('app.task_details') }}</div>
            </div>
            <div class="card-body p-0">
                <div class="table-responsive">
                    <table class="table text-nowrap">
                        <tbody>
                            <tr>
                                <td><span><i class="ri-hashtag fs-15 lh-1 p-1 text-primary bg-primary-transparent rounded-pill me-2"></i>ID :</span></td>
                                <td>:</td>
                                <td><span>#{{ $interaction->id }}</span></td>
                            </tr>
                            <tr>
                                <td><span><i class="ri-radio-line fs-15 lh-1 p-1 text-success bg-success-transparent rounded-pill me-2"></i>{{ __('app.channel') }}</span></td>
                                <td>:</td>
                                <td><span class="badge bg-info-transparent">{{ ucfirst($interaction->channel) }}</span></td>
                            </tr>
                            <tr>
                                <td><span><i class="ri-arrow-up-down-line fs-15 lh-1 p-1 text-warning bg-warning-transparent rounded-pill me-2"></i>{{ __('app.direction') }}</span></td>
                                <td>:</td>
                                <td><span class="badge bg-{{ $interaction->direction === 'inbound' ? 'success' : 'warning' }}-transparent">{{ __('app.' . $interaction->direction) }}</span></td>
                            </tr>
                            @if($interaction->call_duration)
                            <tr>
                                <td><span><i class="ri-time-line fs-15 lh-1 p-1 text-info bg-info-transparent rounded-pill me-2"></i>{{ __('app.call_duration') }}</span></td>
                                <td>:</td>
                                <td><span>{{ $interaction->call_duration }} {{ __('app.duration_in_minutes') }}</span></td>
                            </tr>
                            @endif
                            <tr>
                                <td><span><i class="ri-user-3-line fs-15 lh-1 p-1 text-danger bg-danger-transparent rounded-pill me-2"></i>{{ __('app.user') }}</span></td>
                                <td>:</td>
                                <td><span>{{ $interaction->user->name ?? __('app.system') }}</span></td>
                            </tr>
                            <tr>
                                <td><span><i class="ri-calendar-line fs-15 lh-1 p-1 text-secondary bg-secondary-transparent rounded-pill me-2"></i>{{ __('app.created') }}</span></td>
                                <td>:</td>
                                <td><span>{{ $interaction->created_at->format('M d, Y H:i') }}</span></td>
                            </tr>
                            <tr>
                                <td class="border-bottom-0"><span><i class="ri-refresh-line fs-15 lh-1 p-1 text-info bg-info-transparent rounded-pill me-2"></i>{{ __('app.updated_at') }}</span></td>
                                <td class="border-bottom-0">:</td>
                                <td class="border-bottom-0"><span>{{ $interaction->updated_at->format('M d, Y H:i') }}</span></td>
                            </tr>
                        </tbody>
                    </table>
                </div>
            </div>
        </div>
    </div>
</div>
@endsection